Returns & Exchanges

We want you to love your Kiara Sky products, but if you are not completely satisfied, we offer a 30-day return policy for unused and unopened items. Please ensure all original packaging is intact to qualify for a full refund or store credit.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Pack Your Items

  Securely place the unused items in their original packaging, ensuring all seals are unbroken to prevent damage during transit.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.