Frequently Asked Questions
Everything you need to know about your Kiara Sky experience, from shipping to professional nail care tips.
How long does it take for my order to ship?
Standard orders are typically processed within 1-3 business days. Once shipped, domestic delivery usually takes 3-7 business days depending on your location.
Are Kiara Sky products cruelty-free and vegan?
Yes! We are proud to be a 100% cruelty-free brand. The majority of our products are also vegan-friendly, as we are committed to providing high-quality beauty without compromising our ethical standards.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. Due to hygiene and safety standards in the beauty industry, we cannot accept returns on products that have been opened or used.
Do I need a professional license to purchase from your site?
No, Kiara Sky products are available to both professional nail technicians and DIY enthusiasts. While some products are professional-grade, anyone can purchase and enjoy our full range of colors and kits.
Does Kiara Sky ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.
How can I track my package?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.